Privacy Policy

Effective Date: 10 January 2025

At Tounsify, we prioritize your privacy and data security. This Privacy Policy explains how your information is managed while using our chat application and the measures we take to ensure its protection.

1. Information We Collect

  • Chat Data: Messages are relayed in real-time using Ably’s pub/sub messaging system and are not stored permanently. All messages disappear when you disconnect.
  • Device Information: Browser type, device type, and operating system for compatibility and troubleshooting.
  • IP Address: Temporarily collected for server routing and user pairing but not stored long-term.

2. Use of Ably Realtime Messaging Platform

  • 256-bit AES Encryption: Ensures messages are secure and private.
  • TLS Communication: All client-to-server communication is secured by TLS.
  • DoS and DDoS Protection: Ably mitigates denial-of-service attacks, ensuring uninterrupted service.
  • Token-Based Authentication: Secure token-based authentication with limited expiration.
  • Rights-Based Access Control: Fine-grained control over access rights for subscribing and publishing.
  • GDPR Compliance: Ably ensures data handling meets EU GDPR standards.

3. How We Use Your Information

Your data is used solely for the functionality of the app, including:

  • Relaying messages in real-time.
  • Pairing users for chat sessions.
  • Technical support and issue resolution.

4. Data Retention and Deletion

No personal data or messages are stored permanently. Messages are relayed temporarily and removed after the session ends.

5. Your Rights

Since no personal data is stored long-term, your data disappears upon disconnecting, ensuring privacy by default.

6. Security Measures

  • Encryption: All messages are encrypted during transmission.
  • DoS/DDoS Protection: Prevents unauthorized access and ensures service continuity.
  • Access Control: Rights-based access ensures secure interactions.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

8. Use of Google Analytics

We use Google Analytics to collect and analyze usage data to improve the app's performance and user experience. Google Analytics may collect information such as your device type, operating system, browser version, language preferences, and time spent on the app. This data is collected using cookies and other tracking technologies. For more information, please review Google's Privacy Policy. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@tounsify.com

By using the website, you agree to this privacy notice.